I took out an LTC policy in 2005. I continued paying yearly until 2012. I was told by a lady in the office they weren’t selling LTC anymore. I sent a certified letter and cancelled my LTC , mistakes were made by the agent she had to make several visits to me in the beginning. After learning of no longer selling it, I decided to cancel. Now can I get my premiums returned since I haven’t used it? If not, can I have that amount saved until I need it? Thanks.

Hello Mary – I’m so sorry you cancelled your policy as you could have kept it forever whether or not the company was selling long-term care insurance anymore.  No company can cancel your policy as long as you pay the premium in a timely manner as long-term care insurance is guaranteed renewable.

To answer your question, you can’t get any money back from this policy.  I don’t know what your situation is now, but if you would like to find out if you can get coverage again, just complete the short questionnaire on my website here:


Then we will be in touch with you to schedule a consultation with me and explore your options. Thanks, Mary.

Posted in: Consumer